Question 1

How long does it take to register for a travel itinerary in advance?

Accepted Answer

[Direct conclusion] We suggest that you register for the travel itinerary 7-15 days in advance so that we can arrange more suitable hotels and transportation for you. Key points to keep in mind: 1. It is recommended to register at least 30 days in advance during holidays and peak tourist seasons (July August, Spring Festival, National Day) to ensure sufficient spots and discounted prices. 2. Book early: We suggest that you register for the travel itinerary 7-15 days in advance so that we can arr

Question 2

How to sign a travel contract? What documents are needed?

Accepted Answer

[Direct conclusion] You can sign the contract on-site at our company store or through electronic contract signing. Key points to keep in mind: 1. For domestic tourism, only copies or scanned copies of the front and back of the ID card are required; Additional passport (valid for more than 6 months) and visa related documents are required for outbound tourism. 2. Contract: You can sign the contract on-site at our company store or through electronic contract signing. 3. For domestic tourism, only

Question 3

What is included in the tour fee? Is there any hidden consumption?

Accepted Answer

[Direct conclusion] We promise to consume clearly and openly. Key points to keep in mind: 1. The tour fee includes: transportation (tourist bus/high-speed rail/flight), accommodation, tickets listed in the itinerary, meals indicated in the itinerary, tour guide services, and travel accident insurance. 2. Excluding: personal expenses, single room difference, self funded items (will be clearly informed during the itinerary, there is no mandatory consumption). 3. For detailed fees, please refer to

Question 4

Can I pay in installments?

Accepted Answer

[Direct conclusion] Support installment payments. Key points to keep in mind: 1. Lines priced over 3000 yuan can enjoy interest free installment payments for 3/6/12 periods (in cooperation with multiple banks). 2. You can also choose to pay a deposit (20-30% of the total line price) first, and the remaining amount can be paid 7 days before the departure. 3. Deposit: Support installment payments. 4. Lines priced over 3000 yuan can enjoy interest free installment payments for 3/6/12 periods (in co

Question 5

Can I leave the group during the trip?

Accepted Answer

[Direct conclusion] To ensure the safety of the team and the integrity of the itinerary, it is generally not recommended to leave the group. Key points to keep in mind: 1. If there are special reasons for leaving the group, a withdrawal agreement must be signed and a withdrawal fee (usually 30-50% of the fee) must be paid. 2. Any problems that occur during the withdrawal period will be the responsibility of the individual. 3. To ensure the : To ensure the safety of the team and the integrity of

Question 6

Can the meals during the itinerary be adjusted according to personal taste?

Accepted Answer

[Direct conclusion] You can inform in advance. Key points to keep in mind: 1. Please inform customer service when registering for special dietary needs such as Muslim meals, vegetarian meals, children's meals, and avoiding spicy food. 2. We will communicate with the restaurant in advance and try our best to meet your needs. 3. Book early: You can inform in advance. 4. Please inform customer service when registering for special dietary needs such as Muslim meals Meals: vegetarian meals Additional

Question 7

Can hotels be designated or upgraded?

Accepted Answer

[Direct conclusion] When registering, you can inform our customer service of your preferred hotel brand or request an upgrade (such as upgrading from economy to business or from business to five-star), and we will arrange the price difference for you. Key points to keep in mind: 1. Confirmation is required in advance during peak season when hotels are tight. 2. When registering Accommodation: you can inform our customer service of your preferred hotel brand or request an upgrade (such as upgradi

Question 8

Will there be a room difference when participating in a group tour alone?

Accepted Answer

[Direct conclusion] We will try our best to arrange room sharing with other same-sex tourists when participating in a group tour alone. Key points to keep in mind: 1. If you are unable to share a room or request a single occupancy, you will need to pay a single room difference (usually 60-80% of the corresponding room type price). 2. The specific amount of room difference will be clearly stated when you register. 3. Accommodation: We will try our best to arrange room sharing with other same-sex

Question 9

How is the price for children calculated?

Accepted Answer

[Direct conclusion] Children (2-12 years old) do not account for about 50% of the adult price of the bed, but account for about 80% of the adult price of the bed. Key points to keep in mind: 1. Infants (under 2 years old) who do not occupy seats are free, and those who occupy seats are charged at the child's price. 2. The price for children includes transportation, half price tickets, meals, insurance, but does not include beds. 3. Children: Children (2-12 years old) do not account for about 50%

Question 10

Is there an age limit for elderly people to travel?

Accepted Answer

[Direct conclusion] We encourage elderly people to travel, but it is recommended that those over 70 years old should be accompanied by their family members, and those over 80 years old should provide health certificates and family consent forms. Key points to keep in mind: 1. High intensity routes such as high-altitude and mountain climbing have stricter age requirements. 2. Please refer to the specific route instructions for details. 3. Seniors: We encourage elderly people to travel Additional:

Question 11

Can registered routes be cancelled?

Accepted Answer

[Direct conclusion] You can unsubscribe, but a penalty fee will be charged according to the following standards: unsubscribe: You can unsubscribe Change & refund: but a penalty fee will be charged according to the following standards: We provide group tours, private customization, ground handling, car charter and airport transfer. Key points to keep in mind: 1. Call for consultation, quotes, booking and after-sales support; we sign formal contracts, issue proper receipts and offer full after-sal

Question 12

Can we reschedule it?

Accepted Answer

[Direct conclusion] More than 7 days before departure, rescheduling is free of handling fees (refunds will be given for any price difference and supplements will be made for any shortfall); A 10% handling fee will be charged for rescheduling 3-6 days before departure; Rescheduling within 3 days before departure will be handled according to the cancellation criteria. Key points to keep in mind: 1. Rescheduling is only allowed once on the same route. 2. Before departure: Okay. 3. More than 7 days

Question 13

What are the protections included in travel accident insurance?

Accepted Answer

[Direct conclusion] All tour fees include travel agency liability insurance. Key points to keep in mind: 1. We strongly recommend that you purchase additional travel accident insurance (30-50 yuan/share), which covers accidental injuries (up to 500000 yuan), accidental medical care (up to 50000 yuan), flight delays, lost luggage, emergency rescue, and more. 2. Insurance: All tour fees include travel agency liability insurance. 3. We strongly recommend that you purchase additional travel accident

Question 14

What should I do if I get sick during my travels?

Accepted Answer

[Direct conclusion] Please contact the tour guide or team leader as soon as possible, and we will assist you in going to the local hospital for medical treatment. Key points to keep in mind: 1. Travel agency liability insurance can cover injuries caused by the fault of the travel agency; If you purchase travel accident insurance, the relevant medical expenses can be claimed by the insurance company (keep all receipts). 2. Book early: Please contact the tour guide or team leader as soon as possib

Question 15

How to customize an exclusive travel itinerary?

Accepted Answer

[Direct conclusion] You can customize it through the following methods: We sign formal contracts and issue proper receipts with full after-sales support; call for consultation and booking. Note: Share group size, budget, duration and preferences for an accurate plan. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 805

Question 16

Is customized travel more expensive than group tours?

Accepted Answer

[Direct conclusion] Not necessarily. Key points to keep in mind: 1. The price of customized tours is determined by the hotel level, transportation mode, attraction tickets, dining standards, and other factors you choose. 2. We promise that under the same conditions, customized travel prices will be transparent and fair, without mandatory consumption. 3. Groups of 2 or more people offer the best value for money with 4-6 people. 4. Accommodation: Not necessarily. Note: A clear budget and pace usua

Question 17

Why choose a local travel agency for Henan tourism?

Accepted Answer

[Direct conclusion] ① Better understanding of the route - we are rooted in Luoyang and conduct on-site inspections every week to know which time to go to Laojun Mountain with fewer people and which observation deck to take the best view of the Golden Summit. Key points to keep in mind: 1. ① Better under: ① Better understanding of the route - we are rooted in Luoyang and conduct on-site inspections every week to know which time to go to Laojun Mountain with fewer people and which observation deck

Question 18

How far in advance should I book a Henan tour?

Accepted Answer

[Direct conclusion] We recommend booking 7-15 days ahead. Key points to keep in mind: 1. For peak seasons (Jul-Aug, National Day, Spring Festival) book 30+ days early. 2. Luoyang tours depart daily, so last-minute seats may still be available. 3. Book early: We recommend booking 7-15 days ahead. 4. For peak seasons (Jul-Aug National Day: National Day Additional: Spring Festival) book 30+ days early. Note: Carry the original ID and a photo copy saved on your phone before departure. Junwei Interna

Question 19

What is the best season to visit Luoyang?

Accepted Answer

[Direct conclusion] April (Peony Festival) and Sep-Nov are best. Key points to keep in mind: 1. For Laojun Mountain sea-of-clouds, go right after rain. 2. Some mountain roads close in winter—check weather first. 3. April (Peony F: April (Peony Festival) and Sep-Nov are best. 4. For Laojun Mountain sea-of-clouds Weather: go right after rain. Note: Double check the meeting time and meeting point one day before the trip. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed lo

Question 20

Do I need to bring my original ID card for tourism in Henan?

Accepted Answer

[Direct conclusion] All Henan scenic spots require real-name entry with original ID. Key points to keep in mind: 1. Children may use household registration or birth certificate; foreign visitors use passports. 2. Check validity before departure. 3. Requirement: Yes. 4. All Henan scenic spots require real-name entry with original ID. Note: Carry the original ID and a photo copy saved on your phone before departure. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local

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