If unsatisfied during the customized tour, how is it handled in Luoyang?

[Direct conclusion] 【Custom tours have 'instant correction + after-the-fact backstop' dual mechanism: any dissatisfaction on trip, contact the on-trip staff or after-sales hotline; we adjust on the spot (change guide, modify meal, add service); if dispute remains after, handle refund per contract, with a dedicated consultant follow-up. Key points to keep in mind: 1. We promise 'unsatisfied gets response, record, improvement', no buck-passing.】 Handling mechanism: Four promises: ◆ Instant response: not delay to end. 2. ◆ Logged handling: every order recorded. 3. ◆ Contract refund: pay per terms. 4. ◆ Continuous improve: follow-up drives improvement. Note: A clear budget and pace usually beats piling on more spots. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.