Q
In Luoyang, on cancellation, who pays the handling or channel fee?
Cost related2026-09-03 97
A
[Direct conclusion] 【Per contract: personal cancellation means you bear the handling fee (flight/hotel/seat loss + payment channel fee); agency or force-majeure cancellation is borne by the agency or shared per policy, with no extra channel fee to you.】 Burden: Channel fees (WeChat/Alipay/bank refund) are usually deducted from the refunded amount, not charged separately.
Key points to keep in mind:
1. | Case | Fee bearer | |---|---| | Personal | traveler | | Agency | agency | | Force majeure | per policy | ◆ Tip: earlier cancel, smaller loss; card refunds may have issuer fees.
2. For a line-by-line refund call .
3. We sign formal contracts and issue proper receipts with full after-sales support; call for consultation and booking.
Note: Put everything that was promised verbally into the contract.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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