Q
If food is off or contains a foreign object in Henan, how do I complain?
Accommodation issue2026-09-03 125
A
[Direct conclusion] 【Four steps: photograph and film on the spot, keep the item and the receipt, negotiate with the shop (asking for a replacement or compensation), and if that fails call 12315 or 12345.
Key points to keep in mind:
1. If you have symptoms of food poisoning, seek medical care first and keep records and receipts.】 Evidence decides the outcome; anger and arguments do not.
2. | Step | Action | |---|---| | Evidence | photos and video | | Keep | the item and receipt | | Negotiate | state your demand | | Complain | 12315 / 12345 | ◆ Tip: if you feel unwell, see a doctor first.
3. Our partner restaurants are traceable and we help resolve problems.
4. We sign formal contracts and issue proper receipts with full after-sales support; call for consultation and booking.
Note: Report allergies and dietary preferences in advance.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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