Q
What compensation applies if the guide or driver is late or does not show in Luoyang?
Customized travel2026-09-03 75
A
[Direct conclusion] 【It follows the contract.
Key points to keep in mind:
1. Where lateness disrupts the day you may ask for a reduction in the service fee or compensation; if nobody turns up, the agency must provide a replacement and bear the resulting costs, and serious cases are treated as breach.】 How it is handled: Evidence on the spot comes first; without it nothing can be argued later.
2. | Situation | Outcome | |---|---| | Slight delay | day is extended | | Day disrupted | service fee reduced | | Non-appearance | replacement provided plus compensation | | Actual loss incurred | paid at actual cost | ◆ Tip: photograph the scene and call your consultant immediately; we give you an answer the same day, not after the trip.
3. We sign formal contracts and issue proper receipts with full after-sales support; call for consultation and booking.
Note: Share group size, budget, duration and preferences for an accurate plan.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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