Q
What to do if the flight is delayed on a across Henan tour?
Refund and modification issues2026-09-17 159
A
[Direct conclusion] Contact the travel agency or your tour guide as soon as the delay happens; we will coordinate the pickup and itinerary adjustment for you.
Key points to keep in mind:
1. Keep the flight delay certificate and receipts, and reasonable extra costs will be settled according to the tour contract.
2. Report immediately: call or contact your tour guide, provide the flight number, delay duration and expected arrival time; we will adjust the pickup arrangement accordingly.
3. Itinerary coordination: pickup and hotel check-in will be postponed based on your actual arrival time; the tour sequence can be adjusted if necessary, cutting driving time rather than attractions to keep the full experience.
4. Keep records: get the flight delay certificate at the airport counter or the airline official App, and keep receipts for reasonable meal, transport and accommodation costs, which will be settled per the contract.
Note: The earlier you raise a change, the more options you have.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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