Q
Can the full payment already made be refunded in Luoyang?
Refund and modification issues2026-09-01 159
A
[Direct conclusion] According to the contract, if cancelled more than 7 days before departure, a 10% handling fee will be deducted; 30% deduction for 3-7 days; 50% deduction for 1-3 days; 80% deduction within 24 hours before departure; There was no deduction of 100% on that day.
Key points to keep in mind:
1. Except for force majeure (natural disasters/government bans/epidemic control), a full refund will be issued with official proof.
2. We try our best to negotiate with customers to minimize losses, but we also need to comply with the refund and change policies of hotel/ticket/fare suppliers.
3. Before departure: According to the contract, if cancelled more than 7 days before departure, a 10% handling fee will be deducted 30% deduction : 30% deduction for 3-7 days 50% deduction : 50% deduction for 1-3 days Additional: 80% deduction within 24 hours before departure Change & refund: There was no deduction of 100% on that day.
4. Except for force majeure (natural disasters/government bans/epidemic control), a full refund will be issued with official proof.
Note: Refunds follow the contract terms, so quote the contract number when you call.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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