Q
Can I complain if the hotel does not meet the standard?
Refund and modification issues2026-09-24 29
A
[Direct conclusion] Yes, if the hotel differs from the contract, report to the guide on site for a change or contact staff.
Key points to keep in mind:
1. Complain: Report for change On site: Report on site Contact: Or contact staff Consult: Call We provide group tours, private customization, ground handling, car charter and airport transfer.
2. Call for consultation, quotes, booking and after-sales support; we sign formal contracts, issue proper receipts and offer full after-sales protection.
3. The above is for general reference and subject to the signed tour contract and departure notice.
4. Confirm the meeting time and place, bring all documents and allow enough time before departure.
Note: The earlier you raise a change, the more options you have.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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