Q

If a travelling companion drops out, how is the refund handled in Luoyang?

Refund and modification issues2026-09-03 180
A
[Direct conclusion] 【Companion drop-out refunds by 'that person's corresponding costs': unused tickets, unstayed hotels, unused transport refunded; incurred/non-refund parts (issued tickets, headcount-locked charter/guide) deducted by proof. Key points to keep in mind: 1. Whole-group costs often recalc by headcount.】 Refund logic: Four key points: ◆ Notify early: reduce heads soon to avoid incurred non-refund costs. 2. ◆ Assess to 'person': we refund by the exiting person's actual items, not loosely. 3. ◆ Group-cost note: charter/guide are group prices; fewer heads may not lower total — contract states this. 4. ◆ Sign refund confirmation: amount in writing, avoids later dispute. Note: Refunds follow the contract terms, so quote the contract number when you call. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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