How to protect my rights in a shopping dispute in Luoyang?

[Direct conclusion] 【First clarify 'whether it's an itinerary-arranged shop': if contract-external forced/misleading shopping, refuse payment and complain against the agency; if voluntary in-store self-purchase dispute (fake, overpriced), rights-go to the merchant or 12315 consumer association, with agency assisting evidence.】 Two cases: Four rights actions: ◆ Keep proof: invoice, payment, goods, chat. Key points to keep in mind: 1. ◆ Separate liability: agency-arranged or voluntary decides who to seek. 2. ◆ 12315 complaint: fakes, inflated, no-refund, to consumer assoc. 3. ◆ Agency assists: we provide itinerary, store records, cooperate. 4. Shopping disputes need separating 'who organised' from 'who you transacted with'. Note: The earlier you raise a change, the more options you have. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.