If the tour/shoot photos and videos weren't delivered, what do I do in Luoyang?

[Direct conclusion] 【First see the agreement: are photos/video a 'value-added service' or 'included in tour fee'? Key points to keep in mind: 1. The former follows the shooter's delivery rules (cycle, count, raws); the latter follows the contract service standard. 2. Undelivered → contact shooter/agency to urge, keep order and payment; refusal → complain or claim per agreement.】 Steps: Four avoidance points: ◆ Write at signing: shot count, delivery time, raws yes/no, retouched count. 3. ◆ Choose proper shooting: our partner shooters have credentials and delivery promises. 4. ◆ Stage payment / hold balance: settle after satisfied delivery, forcing it. Note: Keep medical certificates and other proof for insurance or refund claims. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.