If something goes wrong during the trip, who backs it up first in Luoyang?

[Direct conclusion] 【The first responsible party is the 'guide/leader' on-site, second the 'booking agency' (us ) coordinating resources, third insurance and regulator. Key points to keep in mind: 1. We ensure 'someone manages on-site, the agency backs behind'.】 Backing chain: Four guarantees: ◆ On-site first: guide has emergency authority, not waiting for head-office approval. 2. ◆ Agency backs: resource coordination, fee prepay (within compliance) by the agency. 3. ◆ Insurance link: accident/medical reported and claimed timely. 4. ◆ No passing: contract-related issues, we first-receive first-handle. Note: Keep medical certificates and other proof for insurance or refund claims. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.