How do I report an incident on a Luoyang tour?

[Direct conclusion] After an incident, contact the guide or agency first, call the insurer to report, describe the time, place and , keep photos and receipts, and submit claim materials per guidance. Key points to keep in mind: 1. Tell the guide and agency immediately. 2. Call the insurer to report and get a report number. 3. Keep photos, receipts and accident proof. 4. Submit materials per guidance and follow up. Note: Travel insurance is a supplement, not a substitute for a health check. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.