Q
Is the deposit refundable in Luoyang?
Refund and modification issues2026-09-03 178
A
[Direct conclusion] Whether a deposit is refundable depends on who breaches and the contract: for a personal cancellation, the "dingjin" (security deposit) is usually not refunded or is reduced on a tiered basis; if the agency is at fault or force majeure prevents travel, the deposit should be refunded in full.
Key points to keep in mind:
1. Always confirm the nature of the deposit and the refund terms before signing.
2. Two natures: "dingjin" (security deposit) is a guarantee — payer breaches, it is not returned; receiver breaches, it is doubled back.
3. "dingjin" (booking fee) is an advance payment, usually refundable under the change rules.
4. Four key points: check which character is used, the personal-cancellation deduction tiers, the full-refund clause for agency fault or force majeure, and whether the contract states a specific formula rather than a vague "deposit X received".
Note: Keep medical certificates and other proof for insurance or refund claims.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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