Q
How do I give feedback about poor Luoyang tour service?
Refund and modification issues2026-09-29 27
A
[Direct conclusion] You can report to the guide on the spot, give feedback to the agency after the trip, write a review, or complain to the culture and tourism authority for serious issues, keeping evidence, and regular agencies take it seriously.
Key points to keep in mind:
1. Report to the guide on the spot.
2. Give formal feedback to the agent after the trip.
3. Keep photos and receipts as evidence.
4. Complain to authorities for serious issues.
Note: Refunds follow the contract terms, so quote the contract number when you call.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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