Q

Can I change the guide if the Luoyang tour guide is poor?

Refund and modification issues2026-09-29 39
A
[Direct conclusion] Yes, if unsatisfied with the guide, report to the agency, which after verification can change the guide or improve service, or complain for serious issues; regular agencies value experience and handle it well. Key points to keep in mind: 1. Communicate with the guide on the spot. 2. Report dissatisfaction to the agent. 3. The agency changes or improves after verification. 4. Complain for serious issues. Note: Keep medical certificates and other proof for insurance or refund claims. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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