In Luoyang, arrive at hotel and dislike it—can I switch?

[Direct conclusion] 【Dislike on arrival? Key points to keep in mind: 1. Tell at once; we handle three ways: hygiene/facility (dirty linen, broken AC) free upgrade or swap; below contract standard swap equal or higher; pure preference try same-tier. 2. Rule: 'our fault, we cover; no making do'.】 Swap cases: Practical tips: Three reminders: Contract standard (star/room) is the swap basis, not verbal. 3. Voluntary upgrade to deluxe—ask diff before deciding. 4. Bad stay ruins mood. Note: Keep medical certificates and other proof for insurance or refund claims. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.