Q
In Luoyang, overpaid at a guide-taken shop—can I return?
Refund and modification issues2026-09-03 169
A
[Direct conclusion] We are 'pure-play, no forced shopping'; if on a contracted shop and price/quality disappoint, return within 30 days with receipt, we help liaise; if induced or fake, complain us—verified full refund and accountability.】 Return rules: Practical tips: Three reminders: Our contract shops are vetted; fakes rare but keep proof.
Key points to keep in mind:
1. Overseas duty-free return rules differ; ask pre-trip.
2. Shopping transparency is our red line.
3. Any force or trick, zero tolerance.
4. | Case | Handle | |---|---| | Price/quality | 30d receipt return | | Induced/fake | verified full refund | | Non-contract shop | assist rights | - Keep receipt and shop info; complete return proof.
Note: Refunds follow the contract terms, so quote the contract number when you call.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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