Q
In Luoyang, after a complaint, within how many days is a conclusion given?
Refund and modification issues2026-09-03 186
A
[Direct conclusion] 【We promise: general complaint responded within 24h, plan in 3 working days; complex (needs proof/third party) conclusion in 7 working days.
Key points to keep in mind:
1. Dedicated follow throughout; progress via .】 Response time: Practical tips: Three reminders: Unsatisfied with conclusion?
2. Escalate until refund/comp paid.
3. Safety complaints precede all; save first, reason later.
4. Also call tourism 12345 to supervise; we cooperate, not block.
Note: The earlier you raise a change, the more options you have.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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