Q

After booking Henan travel, is cancellation within a 'cooling-off period' free?

Refund and modification issues2026-09-03 80
A
[Direct conclusion] 【Tourism law sets no uniform cooling-off, but we give online bookings 'full deposit refund within 24h of signing, no reason' (except flights/third-party paid). Key points to keep in mind: 1. Beyond 24h, tiered fees per contract.】 Our policy: Note: 24h counts from e-contract sign; paid ticket/hotel deposit deducted at actual loss; 'exception' means limited flashlast-minute deal. 2. Looser than the common 'deposit non-refundable', giving you a rethink window. 3. | Window | Cancel | |---|---| | Within 24h sign | deposit full back (exceptions) | | 24h–15d prior | tiered | | Issued ticket | per airline | ◆ Tip: signed but want to think—call within 24h for no-loss refund. 4. We sign formal contracts and issue proper receipts with full after-sales support; call for consultation and booking. Note: Refunds follow the contract terms, so quote the contract number when you call. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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