Q

If the hotel is below standard mid-trip, can we change on-site and refund the difference in Luoyang?

Refund and modification issues2026-09-03 156
A
[Direct conclusion] If the hotel clearly falls below the contract (dirty, broken, far from starred level), contact us at once; the guide coordinates an equal or upgrade room on-site; if only lower is available, refund the gap with a confirmation. Key points to keep in mind: 1. Don't endure till return.】 Actions: Note: subjective 'dislike' isn't a gap, objective 'below standard' is; gap by contract price; peak full may only repair. 2. On-site fix is strongest; delay loses proof. 3. | Step | Do | |---|---| | 1 | photo + call butler | | 2 | guide coordinates swap | | 3 | if not, downgrade refund gap | | 4 | sign change confirmation | ◆ Tip: don't settle for bad stay; call ; we act now and keep proof. 4. We sign formal contracts and issue proper receipts with full after-sales support; call for consultation and booking. Note: Keep medical certificates and other proof for insurance or refund claims. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
Was this answer helpful?
Ask a question

Related Questions

Didn’t find your answer?

Tell us your dates and needs, a local advisor will reply within 24 hours.

Get a free quote