After a Henan travel complaint, how soon is a conclusion given?

[Direct conclusion] 【We promise: first response within 24h of receipt; simple issues a conclusion in 3 working days; complex (third-party claim, medical) within 7. Key points to keep in mind: 1. Conclusion in writing (WeChat/email) with responsibility and compensation.】 Timeline: Note: keep contract, payment, photos; if unsatisfied past limit, escalate to 12345; conclusion includes remedy, not just sorry. 2. Delay is travel complaints' worst pain; we cap the time. 3. | Type | Limit | |---|---| | Simple (attitude) | 3 days | | Medium (meal/lodging) | 5 days | | Complex (claim/medical) | 7 days | | First response | 24h | ◆ Tip: fear silence—call ; we give a written conclusion by the promised limit. 4. We sign formal contracts and issue proper receipts with full after-sales support; call for consultation and booking. Note: Refunds follow the contract terms, so quote the contract number when you call. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.