Q
If a flight or train cancellation ruins the whole trip, how to cancel or change in Luoyang?
Refund and modification issues2026-09-03 160
A
[Direct conclusion] 【Transport cancellation is external force majeure; incurred ticket refunds follow the carrier, unused tour fees follow 'personal cancellation' or our coordinated no-loss reschedule.
Key points to keep in mind:
1. Contact us immediately to liaise with airline/rail and minimize loss.】 Handle: Broken transport is common; respond fast.
2. | Part | Refund by | |---|---| | Air/train ticket | carrier rule | | Unused tour | reschedule/ratio | | Booked room/car | free reschedule if possible | ◆ Tip: keep cancel notice screenshot; tell us ASAP; tickets with delay insurance are safer.
3. For transit shock call to re-plan or refund.
4. We sign formal contracts and issue proper receipts with full after-sales support; call for consultation and booking.
Note: Refunds follow the contract terms, so quote the contract number when you call.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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