Q
If an outbreak or control measures suddenly tighten, how is the trip handled in Luoyang?
Refund and modification issues2026-09-03 181
A
[Direct conclusion] 【Official control (lockdown, capping, quarantine) is force majeure; unused tour fees are fully or proportionally refundable, real losses deducted by ticket.
Key points to keep in mind:
1. We put safety first and proactively reschedule or refund—never push travel under risk.】 Handle: Safety first; we never force departure under control.
2. | Case | Refund | |---|---| | Origin/dest control | free reschedule/refund unused | | En-route control | assist return/refund rest | | Personal health code | per policy | ◆ Tip: watch official notices; keep them; don't hide health status.
3. For handling call per policy.
4. We sign formal contracts and issue proper receipts with full after-sales support; call for consultation and booking.
Note: Keep medical certificates and other proof for insurance or refund claims.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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