Q
In Luoyang, tour paid by credit card, how are refund timing and channel fee handled?
Refund and modification issues2026-09-03 112
A
[Direct conclusion] 【Credit-card refund usually takes 3–15 business days (by issuer); channel fee is mostly borne by the or, not deducted from you; if original-path fails (card canceled), we switch to corporate or another card.】 Timing: Card refund is slower than WeChat but rarely extra-charged.
Key points to keep in mind:
1. | Channel | Arrival | |---|---| | WeChat/Alipay | 1–3 days | | Credit card | 3–15 days | | Corporate | per bank | ◆ Tip: confirm card active before refund; check bank statement if late; we give proof.
2. For slow card refund call to trace the payment ID.
3. We sign formal contracts and issue proper receipts with full after-sales support; call for consultation and booking.
Note: Keep medical certificates and other proof for insurance or refund claims.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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