Q
In Luoyang, for tourism dispute rights protection, what evidence to keep?
Refund and modification issues2026-09-03 162
A
[Direct conclusion] 【Core evidence: e-contract, payment proof, itinerary, on-site photos/video, chat with service, tickets (entry/meal/room), third-party witness.
Key points to keep in mind:
1. More complete evidence, stronger case.】 Must-save: Keeping proof is step one; don't wait for dispute.
2. | Material | Use | |---|---| | Contract+payment | prove relation | | Itinerary | check performance | | Photo/video | facts | | Chat log | liability | ◆ Tip: build a 'rights album' at departure; photo key nodes; keep text records.
3. We keep logs to help certify.
4. For evidence list call .
Note: Keep medical certificates and other proof for insurance or refund claims.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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