In Luoyang, for a relative/friend to handle cancellation or complaint on your behalf, what authorization is needed?

[Direct conclusion] 【Agency needs 'booker's written/WeChat authorization + agent's ID'; we verify both identities then proceed; refunds default to original path or booker's account, never casually to a third party.】 Auth: Agency must be compliant; anti-fraud is the baseline. Key points to keep in mind: 1. | Item | Require | |---|---| | Auth | booker clear consent | | ID | both credentials | | Refund | original/booker acct | ◆ Tip: WeChat text authorization as trail; agent brings own ID; large refunds verified first. 2. For agency call for the authorization template. 3. We sign formal contracts and issue proper receipts with full after-sales support; call for consultation and booking. Note: Keep medical certificates and other proof for insurance or refund claims. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.