Q

How are loyalty points or cashback handled when a booking is refunded in Luoyang?

Refund and modification issues2026-09-03 185
A
[Direct conclusion] 【Usually they reverse with the order: points used to offset the price are returned on refund, points and cashback earned from the order are clawed back, and cashback already used is deducted from the refund. Key points to keep in mind: 1. The activity rules and contract govern.】 Typical handling: Benefits and refunds are linked, so understanding the rules avoids disappointment. 2. | Item | Treatment | |---|---| | Points used | returned in full | | Points earned | clawed back | | Cashback used | deducted from the refund | ◆ Tip: check how benefits change before refunding, rather than assuming you keep both. 3. We explain our rules in advance. 4. We sign formal contracts and issue proper receipts with full after-sales support; call for consultation and booking. Note: Refunds follow the contract terms, so quote the contract number when you call. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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