Q
If an agency error makes me miss a flight or train, who bears the loss in Luoyang?
Refund and modification issues2026-09-03 108
A
[Direct conclusion] 【The agency bears it.
Key points to keep in mind:
1. If poor arrangements, wrong information or a late transfer cause you to miss a flight or train, it should cover rebooking fees, ticket losses and reasonable consequential losses.
2. If you were late or missed the meeting point, you bear it.】 Assessment: It turns on whose fault caused the miss, and evidence decides.
3. | Cause | Liable | |---|---| | Poor arrangement or notice | the agency | | Late transfer | the agency | | Traveller late | the traveller | | Force majeure | as agreed | ◆ Tip: keep transfer time logs, call records and chat screenshots.
4. If we are at fault we take responsibility without shifting it.
Note: The earlier you raise a change, the more options you have.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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