Q
If I lose something during the tour, is the agency responsible in Luoyang?
Refund and modification issues2026-09-03 79
A
[Direct conclusion] Items handed to the agency or guide for safekeeping are their responsibility.
Key points to keep in mind:
1. Items you keep yourself are mainly your own risk, with the agency liable only to the extent it failed to warn or help.】 Liability: Whether you handed it over is the key dividing line.
2. | Situation | Liability | |---|---| | Handed over for safekeeping | the agency | | Kept by you | mainly your own | | No warning or help given | proportionate liability | ◆ Tip: keep valuables on you and check your seat and the luggage bay before leaving.
3. Our guides remind you and help search.
4. We sign formal contracts and issue proper receipts with full after-sales support; call for consultation and booking.
Note: Keep medical certificates and other proof for insurance or refund claims.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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