If theft or assault happens during a tour, what should the agency do in Luoyang?

[Direct conclusion] 【Three things: help call the police and get medical care at once, secure the scene and preserve evidence, and cooperate with insurance claims and any investigation. Key points to keep in mind: 1. If the agency failed in its duty to warn and assist, it also bears proportionate liability.】 Emergency How the first half hour is handled directly affects later claims and rights. 2. | Step | Action | |---|---| | 1 | police and medical care | | 2 | secure the scene, gather evidence | | 3 | support claims and investigation | ◆ Tip: contact the guide and the 24-hour duty line immediately. 3. We have standard procedures and stay with you throughout. 4. We sign formal contracts and issue proper receipts with full after-sales support; call for consultation and booking. Note: The earlier you raise a change, the more options you have. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.