If the agency gets the departure date wrong or collects the wrong people, who is liable in Luoyang?

[Direct conclusion] 【It is the agency's fault and it bears full liability: it should rebook you on the correct date at no charge or refund in full, and cover actual losses such as transport and accommodation. Key points to keep in mind: 1. If the trip was interrupted, compensation should also be negotiated.】 Liability and remedies: Liability for this kind of error is clear, so don't just accept it. 2. | Item | Handling | |---|---| | Rebooking | free of charge | | Refund | full refund available | | Consequential loss | compensated on actual cost | ◆ Tip: check your departure notice the moment something looks wrong and call us. 3. We double-check dates and passenger details before departure. 4. We sign formal contracts and issue proper receipts with full after-sales support; call for consultation and booking. Note: The earlier you raise a change, the more options you have. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.