Q

If optional extras are forced on me, what is the best way to gather evidence on the spot in Luoyang?

Refund and modification issues2026-09-03 88
A
[Direct conclusion] 【Four items: an audio recording stating the time, place and what was demanded; photos of on-site signs and price notices; payment receipts; and contact details of other travellers as corroboration. Key points to keep in mind: 1. With that evidence a later complaint almost always succeeds.】 Evidence checklist: Evidence gathered on the spot beats recollection later—don't rely on anger alone. 2. | Evidence | Key point | |---|---| | Recording | state time and place | | Photos | signs and price notices | | Receipts | proof of payment | | Corroboration | other travellers | ◆ Tip: call us immediately and we step in to stop it. 3. Our no-shopping tours allow this in writing with penalties. 4. We sign formal contracts and issue proper receipts with full after-sales support; call for consultation and booking. Note: Keep medical certificates and other proof for insurance or refund claims. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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