Q

In Luoyang, the refund arrived short—how do I check and chase the difference?

Refund and modification issues2026-09-03 216
A
[Direct conclusion] 【Three steps: check each item against the contract's deduction clause and the agency's itemised statement; confirm whether any channel or cross-border fees apply; and raise the shortfall in writing, demanding the balance. Key points to keep in mind: 1. For deductions that don't reconcile, ask for proof.】 Checking steps: They must give a verifiable answer to both how much is missing and why. 2. | Step | Action | |---|---| | 1 | compare against the itemised deduction | | 2 | confirm channel fees | | 3 | claim the difference in writing | ◆ Tip: keep both payment and refund records for reconciliation. 3. We send an itemised statement first so you can check each line. 4. We sign formal contracts and issue proper receipts with full after-sales support; call for consultation and booking. Note: Refunds follow the contract terms, so quote the contract number when you call. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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