Q

Can I refuse if the agency swaps the guide or vehicle mid-trip in Luoyang?

Refund and modification issues2026-09-03 82
A
[Direct conclusion] 【It depends on whether the standard drops. Key points to keep in mind: 1. If the replacement's qualifications and conditions are no lower than agreed, you generally cannot refuse without reason. 2. If it is a clear downgrade (coach to minibus, licensed guide to unlicensed), you may refuse and demand the original standard or compensation.】 Assessment: The ground for refusal must be a downgrade, not merely a change of person. 3. | Situation | Right | |---|---| | Equal or better | generally cannot refuse | | Clear downgrade | refuse and claim | | Unlicensed staff | refuse firmly | ◆ Tip: photograph any downgrade and raise it at once. 4. We notify you of changes and ensure the standard holds. Note: The earlier you raise a change, the more options you have. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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