In Luoyang, the guide bought cover for the whole group. Who holds the policy and how do I get it?

[Direct conclusion] 【The policy belongs to the insured and the agency and guide must hand it over. Key points to keep in mind: 1. After an incident, ask the agency for the e-policy or policy number, or look it up on the insurer's site or by phone using your ID number.】 How to obtain it: Storing the policy number before you leave saves a lot of trouble. 2. | Method | Note | |---|---| | Ask the agency | fastest and most direct | | Insurer website with ID | self-service | | Customer service | quote your ID number | | Regulatory platform | verification for some products | ◆ Tip: ask for the policy or its number when you book rather than after an accident. 3. We send every traveller their number before departure. 4. We sign formal contracts and issue proper receipts with full after-sales support; call for consultation and booking. Note: Report the incident right away and keep every receipt and medical record. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.