How to handle temporary cancellation due to physical reasons in Luoyang?

[Direct conclusion] Before departure, if there is a sudden illness, we need to provide a certificate from a hospital at or above the county level (diagnosis certificate+sick leave certificate). Key points to keep in mind: 1. Based on this, we can apply to the supplier for a reduction or refund of fees. 2. Usually, we can achieve better results than the standard rules (sometimes only a small amount of cost fees can be deducted or waived). 3. Those who have already purchased insurance can apply for claims synchronously (travel accident insurance includes disease interruption protection). 4. The key is to contact us as soon as possible, the earlier we deal with the loss, the smaller the loss. Note: Refunds follow the contract terms, so quote the contract number when you call. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.