Q
In Luoyang, complain about poor guide service?
Refund and modification issues2026-09-04 146
A
[Direct conclusion] 【Feedback to guide lead, then 12345 or our after-sales; keep the ID.】 We respond in 24h and swap or compensate.
Key points to keep in mind:
1. Keep the four-proof set—contract, payment, chats, loss list—and we cooperate with any mediation.
2. We sign formal contracts and issue proper receipts with full after-sales support; call for consultation and booking.
Note: The earlier you raise a change, the more options you have.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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