Q

Which department handles complaints in Luoyang?

Refund and modification issues2026-09-04 111
A
[Direct conclusion] 【Agency after-sales first, then Henan culture-tour bureau, 12345, or arbitration.】 We cooperate with mediation. Key points to keep in mind: 1. Every change is confirmed in writing with a loss list, so you always see exactly what you pay for. 2. We sign formal contracts and issue proper receipts with full after-sales support; call for consultation and booking. Note: Keep medical certificates and other proof for insurance or refund claims. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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