Can I file a complaint or claim for compensation if I am not satisfied with the service in Luoyang?

[Direct conclusion] If you have any dissatisfaction during the itinerary, please report it to the tour guide as soon as possible (most problems can be solved on-site); If not properly resolved, we will file a formal complaint with customer service within 7 days after the end of the trip and provide a solution within 24 hours. Key points to keep in mind: 1. If losses are indeed caused by our responsibility (such as missing tourist attractions, downgraded accommodation, or tour guide negligence), compensation shall be made according to the contract. 2. You can also complain and supervise through the 12345 hotline of the cultural and tourism department. 3. Book early: Of course. 4. If you have any dissatisfaction during the itinerary, please report it to the tour guide as soon as possible (most problems can be solved on-site) Contract: If not properly resolved, we will file a formal complaint with customer service within 7 days after the end of the trip and provide a solution within 24 hours. Note: Refunds follow the contract terms, so quote the contract number when you call. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.