Q
How to refund charter within a Henan trip?
Refund and modification issues2026-09-04 106
A
[Direct conclusion] 【During a Henan trip, on charter refund, Charter refund by mileage days; deadhead fee per contract.
Key points to keep in mind:
1. we issue a statement then act.】 Send us the order number, specialist calculates.
2. All differences in writing, no oral promise.
3. How to act: check the cancellation ladder and incurred cost list first; send the order number and we calculate the refund and issue a written statement, clear not vague.
4. Note: third-party costs already spent (flights, hotels) are deducted at actual loss; the rest returns to the original account per written statement, dispute by contract and receipts.
Note: Keep medical certificates and other proof for insurance or refund claims.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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