Q

How are fees calculated if I leave a Henan tour midway?

Refund and modification issues2026-09-05 77
A
[Direct conclusion] Regarding "How are fees calculated if I leave a Henan tour midway?" , Henan Junwei International Travel (permit L-HEN-100414) handles such requests with a transparent . Key points to keep in mind: 1. Refund ladder (per Ministry model contract): 7+ days notice full deposit refund or credit; 3-7 days deduct 20%-30%; 1-3 days deduct 50%-70%; departure day generally non-refundable. 2. Changes by us: full refund plus compensation. 3. Special care: Illness (hospital proof) or force majeure (storm/quake/epidemic/government ban): we apply to suppliers, usually recover 60%-80%; family emergency can transfer the spot to relatives/friends (48h ahead). 4. ◆ Standard flow: Contact us (tel /WeChat) → verify (contract/incurred cost/supplier policy) → propose (refund/change/transfer/postpone) → execute after your confirmation → settled in 3-7 business days. Note: Keep medical certificates and other proof for insurance or refund claims. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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