Q
Is there a cap on cancellation penalties, and what law protects me in Luoyang?
Refund and modification issues2026-09-01 116
A
[Direct conclusion] Under the Tourism Law and contract, penalties must match actual loss and not be unfair; our cancellation terms are in the e-contract, transparent.
Key points to keep in mind:
1. Disputes can go to us or the culture-tourism authority.
2. Contract: Under the Tourism Law and contract, penalties must match actual loss and not be unfair Additional: our cancellation terms are in the e-contract, transparent.
3. Disputes can go to us or the culture-tourism authority.
4. We provide group tours, private customization, ground handling, car charter and airport transfer.
Note: The earlier you raise a change, the more options you have.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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