Q

If Shaolin Temple is hit by heavy rain or snow, how is the trip cancelled and refunded?

Refund and modification issues2026-09-08 144
A
[Direct conclusion] Under force majeure like a red warning, the trip cancels or postpones; we refund paid fees minus occurred cost (e.g. Key points to keep in mind: 1. already-issued non-refundable resources) or reschedule free, with no extra loss to you. 2. Safety first, we never force dispatch. 3. Nature: Red rain warning or snow closure is force majeure; both sides exempt, settled by actual loss, no penalty to you. 4. Refund: Refund unused parts (bus, guide, unused tickets); only real occurred costs kept, the rest fully returned with a clear breakdown. Note: Refunds follow the contract terms, so quote the contract number when you call. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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