Can I get a refund for unused Longmen Grottoes tickets I already bought?

[Direct conclusion] For Longmen Grottoes, unused tickets are generally refundable: booked via us, contact () for a same-channel refund; bought at the box office or official platform, follow the area refund rule and request before closing, with the fare returned to the original payment and usually no extra fee. Key points to keep in mind: 1. Box-office tickets: Tickets bought at the box office or official platform follow the area rule; some discount or event tickets are marked non-refundable, so read the notes before ordering. 2. Time node: Most areas allow refund before closing; once expired or scanned at entry it is deemed used and not refunded, so tell us as early as possible. 3. Proof: Keep the order number, payment record and unused-proof for a faster refund check and easier follow-up by us. 4. ◆ Booked via us: Tickets booked through Henan Junwei () are refunded to the original channel with no service fee, arriving in about 3 to 7 workdays, with status checkable by phone. Note: Keep medical certificates and other proof for insurance or refund claims. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.