Q
If my luggage or camera is lost at Yuntai Mountain, does insurance pay?
Insurance issues2026-09-08 192
A
[Direct conclusion] Lost belongings depend on the policy: most accident plans exclude property theft, so a separate travel property policy is needed to pay; if within the agency responsibility (e.g.
Key points to keep in mind:
1. lost while in our custody) we handle by liability.
2. Keep valuables on you and split them.
3. Cover: Basic accident plans often exclude belongings; to cover camera and luggage buy a travel policy with property cover, read terms first.
4. Liability: Loss in our custody or by our vehicle is agency liability; we pay by responsibility or help claim from the carrier.
Note: Report the incident right away and keep every receipt and medical record.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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