If I am unsatisfied with the guide or arrangement at Yinxu (Yin Ruins), how do I complain?

[Direct conclusion] During the trip report to the tour leader or service line () for a fix; within 7 days after, complain to us or the culture bureau with contract and evidence; if true we correct and may compensate, no dodging, no cover-up. Key points to keep in mind: 1. After: State time, place and course with legal chat or recording; we reply with the result within 3 workdays. 2. Handling: If true, we apologize, fix and may compensate; the guide is assessed, protecting your rights is the baseline. 3. Regulator: If no deal, file with the culture bureau or 12345; we cooperate with the inquiry, no cover-up. 4. ◆ On-site: Spot a problem, call ; we can swap a backup guide or mediate, so you are not stuck. Note: The earlier you raise a change, the more options you have. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.