Q
If I suddenly cannot go on a Red Flag Canal group tour, how is the penalty calculated?
Refund and modification issues2026-09-10 127
A
[Direct conclusion] Penalty follows the contract cancellation node: the earlier you tell, the less loss; near departure deducts actual occurred cost (seat, room, ticket), unused fully refunded.
Key points to keep in mind:
1. We state nodes and ratios before signing, no surprise penalty.
2. Node: Over 7 days out mostly free or low; 3-7 days by ratio; within 48h heavy.
3. Deduct: Only occurred seat/room/ticket deducted; unused tour fee returned, clear breakdown.
4. Early: Say it the moment you know; later means worse, we help minimize.
Note: Keep medical certificates and other proof for insurance or refund claims.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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