Q
What if I paid but got no confirmation for a group tour?
Refund and modification issues2026-09-13 219
A
[Direct conclusion] Check if the payment went through, then contact us to verify; we confirm and resend to lock your seat.
Key points to keep in mind:
1. Check: Confirm the payment succeeded and amount is right.
2. Contact: Contact service to check order status.
3. Reconfirm: Resend confirmation SMS or proof after verification.
4. ◆ Ask: No confirmation?
Note: Refunds follow the contract terms, so quote the contract number when you call.
Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.
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