How long until I get a reply after complaining?

[Direct conclusion] Usually responded within 24 hours, simple issues fixed same day, complex ones in 3-5 business days. Key points to keep in mind: 1. Quick: Respond within 24 hours. 2. Same day: Simple issues resolved same day. 3. Complex: Complex issues resolved in 3-5 business days. 4. ◆ Ask: Complaint progress? Note: Refunds follow the contract terms, so quote the contract number when you call. Junwei International Travel Agency (License No. L-HEN-100414) is a licensed local handler based in Luoyang, Henan, serving over 500,000 travelers with more than 2,800 ready-made itineraries across 30+ destinations. Call 130 1764 8055 for a detailed itinerary and quotation.